Legal
Delete your NestQueue account
Last updated October 23, 2026 · Operated by BriskNest US LLC, Texas, USA
You can delete your NestQueue account at any time, from the app (iPhone, iPad, Android) or the website. NestQueue is operated by BriskNest US LLC.
Delete your account in the app or on the web
- Sign in to NestQueue at nestqueue.com/app or in the NestQueue app.
- Open Profile (in the menu, or tap your avatar).
- Tap Delete my account. Agents and customers type DELETE to confirm.
- If you own a workspace, you'll also see Delete workspace. Type the workspace name to confirm.
You'll see a confirmation on screen right away. We also email one when email delivery is available. You'll be signed out, and you won't be able to sign in again.
Can't sign in?
Send a deletion request from the email address on the account to hassan.azhar@brisknest.us or through nestqueue.com/contact. Include your workspace address (for example yourcompany.nestqueue.com). We verify that the request comes from the account owner and complete it within 30 days.
What is deleted, and when
- Your account (agents, customers and admins): sign-in is disabled immediately. After 30 days we permanently erase your name, email address, password, Google, Microsoft or Apple sign-in link, notification subscriptions and preferences.
- Tickets and messages belong to the company workspace you used. They stay in that workspace, shown as written by "Deleted user". If you want a company's records about you removed, ask that company. We'll help them do it.
- A whole workspace (owner only): closed for everyone immediately, and any NestQueue PayPal subscription is cancelled right away. After 30 days we permanently delete all tickets, messages, contacts, attachments, knowledge base articles, orders, mailboxes, settings and users.
What we keep
We keep billing records (invoices, payment amounts, dates and PayPal transaction references) for as long as tax and accounting laws require, usually up to 7 years. We also keep a minimal record that the deletion happened (no message content), for security and to prove we honored the request. Copies in server backups are overwritten as the backups rotate.
Changed your mind?
Contact us within the 30-day period and we can restore the account or workspace. After that, deletion is permanent.
See also our Privacy Policy.
See also our Terms of Service.