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Good evening, Dana
My open tickets00 awaiting first reply
SLA breached0first response
Solved (7 days)0
My first response (30d)—
My CSAT (30d)—
Unassigned in my queues11
Team overview
Open (team)5111 unassigned
SLA breached (team)8first response
New (7 days)57
Solved (7 days)46
CSAT (30d)4.22 / 5
Created vs solved · last 30 days
Open by department
My work
Solved per day: me vs team average
My tasks
| Review supplier scorecard | Todo | 📅 Oct 26 |